Privacy Policy
Your privacy matters. This policy explains what we collect and why.
Last updated: 23 May 2026
1. What we collect
- Account data: if you create an account, we store your name, email, phone (with country code) and a securely hashed password.
- Playlist data: the playlists you save to your account (M3U link or Xtream host, username and password) so they sync across your devices.
- Device sessions: basic device, browser and approximate IP information so you can see and sign out your devices.
- Viewing activity: for signed-in accounts we record basic activity (such as the channel name and country you open) to power your account analytics. This stays private to your account and our admins.
- Contact messages: the details you send through the contact form.
2. What we do NOT do
We do not sell your data, and we do not record the video itself. Playback runs between your device and your own provider. Anonymous (signed-out) viewing is not tracked.
3. How we use your data
- To run your account, trial and subscription.
- To load and sync your playlists and favorites.
- To send account emails (activation codes) and reply to your messages.
- To keep the service secure and prevent abuse.
4. Adult content filter
Adult channels are removed on our server before any playlist reaches your browser. This filtering happens automatically and is not stored against your account.
5. Cookies
We use a single secure cookie to keep you signed in. We do not use third party advertising cookies.
6. Your rights
You can update or delete your account and playlists at any time. To request deletion of your data, contact us at help@ibplayerpro.com.
7. Contact
Privacy questions? Email help@ibplayerpro.com or use our contact page.